Privacy policy

Privacy Policy

Last Updated: October 21, 2026

Cig Sdh Investors LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how your personal information is collected, used, disclosed, and safeguarded when you visit or make a purchase from z4vrzm-qr.myshopify.com (the "Site").

1. Information We Collect

When you interact with our Site, we collect two primary types of information:

A. Personal Data You Provide Directly

  • Contact Information: Name, email address, phone number, shipping address, and billing address.

  • Order Information: Items purchased (e.g., silicone muffin pans, thermal oven mitts, aluminum baking sheets), payment card details (processed securely via PCI-compliant payment gateways), and order notes.

  • Customer Support Data: Information and communications sent to [email protected] when seeking assistance.

B. Automated Data Collection (Device & Usage Data)

When you navigate our website, Shopify and our third-party analytics tools automatically collect device details, including:

  • IP address, browser type, operating system, and language settings.

  • Time zone, referring/exit pages, and browsing habits (e.g., products viewed, search terms entered, time spent on individual pages).

  • Cookies, log files, web beacons, and pixels to store session information and enhance site functionality.

2. How We Use Your Information

We use your information to fulfill orders, enhance your shopping experience, and maintain store security:

  • Order Fulfillment: Processing payments, arranging shipping, providing invoices, and sending order/tracking updates.

  • Customer Communication: Responding to inquiries, resolving product issues, and offering tailored recommendations for your baking needs.

  • Store Optimization & Analytics: Analyzing browsing trends to optimize site layout, improve our bakeware catalog, and measure marketing campaign performance.

  • Fraud Prevention & Security: Screening orders for potential risk or fraud (specifically monitoring IP addresses and payment credentials).

  • Legal Compliance: Adhering to applicable tax, legal, and regulatory requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes. We share your personal information only with trusted service providers who assist us in operating our business:

  • Shopify: Our e-commerce platform host. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Payment Processors: Stripe, PayPal, or credit card networks to process transactions securely.

  • Fulfillment & Logistics Partners: Postal services and courier networks (e.g., USPS, UPS, FedEx) so they can deliver your orders to 111 Daniel St, Oxford, NC 27565 or directly to your doorstep.

  • Legal Compliance: We may disclose personal data if required by law, subpoena, or government regulation, or to protect our rights, safety, and property.

4. Cookies and Tracking Technologies

We use cookies to keep track of items in your shopping cart, remember user preferences, and understand how visitors interact with our store. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some features of our baking supply store may not function properly.

5. Your Data Protection Rights

Depending on your geographic location (such as under CCPA for California residents or GDPR for European residents), you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we rectify inaccurate or incomplete personal data.

  • Deletion: Request that we erase your personal data under certain conditions.

  • Opt-Out: Opt-out of marketing communications or behavioral targeting at any time by clicking the "Unsubscribe" link in our emails or contacting us directly.

To exercise any of these rights, please contact our data controller, Omegia Overby, at [email protected].

6. Data Security

We implement industry-standard administrative, technical, and physical security measures—including SSL encryption technology—to protect your personal data from unauthorized access, loss, misuse, or alteration.